Articles

Snapshot of success: Continuing Education & Corporate Training at Northern Lakes College

Thu, Jan 05,2017 @ 11:54 AM
by Greg Marsello |

A continuing education program’s staff productivity number is one of the most critical benchmarks when measuring a program’s success. Staff productivity is determined by dividing income generated by full-time equivalent staff.

Key elements in creating a Successful customer experience  culture

Tue, Dec 20,2016 @ 10:25 AM
by Julie Coates |

The total customer experience has come center stage as a critical element in marketing and customer retention. Successful program managers know that the products and services we provide are about our customers—not about us. In order to be successful, we need to understand who..

5 Food trends to feed new programming for 2017

Thu, Dec 08,2016 @ 02:45 PM
by Kathryn Lynch-Morin |

Cooking classes are among the most popular and universal offerings with lifelong learning and continuing education programs.

But staying current and adding new, original culinary offerings can be a challenge.

Here are some of the top upcoming food trends for 2017 to consider..

Baltimore, here we come!

Fri, Nov 11,2016 @ 10:28 AM
by Greg Marsello |

Next week is the most exciting week in lifelong learning - the LERN Annual Conference.

Importance of staff training

Fri, Sep 09,2016 @ 07:02 PM
by Greg Marsello |
Five percent of staff work time should be in training. The training can be for specific task knowledge, or general industry best practices.

Making Projects Happen

Fri, Sep 09,2016 @ 07:00 PM
by Greg Marsello |

Successfully running a continuing education or lifelong learning program is getting more complex. There is much more to do, thus more projects. Having good project management skills is becoming critical.

Setting Goals

Fri, Jul 29,2016 @ 03:25 PM
by Greg Marsello |

Every continuing education and lifelong learning program should set Annual Goals - 3 to 7 of the most important accomplishments that need to be completed during the year.

Fiscal year shift

Tue, Jun 28,2016 @ 10:28 AM
by Greg Marsello |

Each year LERN and many other business shifts from one fiscal year to the next. FY17 starts for LERN on July 1, so we are wrapping up FY16.

Best Practices Summit a Winner!

Tue, Jun 21,2016 @ 08:33 AM
by Greg Marsello |

The LERN Best Practices Summit at Kirkwood Community College this past week was a great success. The Continuing Education & Training Services Team did a great job presenting.

Working with George Washington University

Tue, May 24,2016 @ 11:51 AM
by Greg Marsello |

For the last six years, LERN has provided The George Washington University School of Business in-house service support by managing their Event Management Certificate Program. LERN handles registration, course scheduling, marketing, and other tasks.

LATEST NEWS

Snapshot of success: Continuing Education & Corporate Training at Northern Lakes College
Greg Marsello
Key elements in creating a Successful customer experience  culture
Julie Coates
5 Food trends to feed new programming for 2017
Kathryn Lynch-Morin
Baltimore, here we come!
Greg Marsello
Importance of staff training
Greg Marsello