LERN estimates that only 25 percent of continuing education and lifelong learning programs are effectively positioned to survive the next decade. That's because 75% of the way we do things will be completely different in 2020 than it was in 2000.
However, while we may be redesigning staffing structures, developing outcome-based job descriptions, using software, and reengineering processes to increase staff productivity, many basics of running of successful program remain the same.
Lifelong learning best practices include:
- Perfecting operations - Now more than ever, we must run our programs like business. Programs stuck in process-laden decision-making requirements will not survive.
- Building long-term relationships - We need to know who our customers are and what it takes to keep them happy. Our future hinges on our ability to keep participants coming back year to year.
- Building a signficant brand - We must know what our Unique Selling Proposition (USP) is and what distinguishes us from our competitors.
- Making investments and utilizing sound financial decision making - Spending money now for future paybacks can be hugely profitable.